Privacy policy

Introduction

This Privacy Policy governs the manner in which Miralo Education Group Ltd collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.snaprevise.co.uk website, our online store shop.snaprevise.co.uk, and any associated subdomains operated under the SnapRevise brand (together, the "Site"). This privacy policy applies to the Site and all products and services offered by Miralo Education Group Ltd.

Legal Framework

This policy adheres to the General Data Protection Regulation (EU) 2016/679 (GDPR) as incorporated into UK law and tailored by the Data Protection Act 2018.

Data Controller

Miralo Education Group Ltd is the data controller for your personal data and is responsible for ensuring that all personal data is processed in compliance with relevant data protection laws. You can contact us using the detailed provided in the “Contacting Us” section below.

Information Collection and Use

  • Types of Data Collected: We may collect personal identification information from Users in a variety of ways, including but not limited to when Users visit our site, register on the site, place an order, subscribe to marketing communications (including via email and WhatsApp), and in connection with other activities, services, features, or resources we make available on our Site. This may include name, email address, phone number, billing and delivery address, login information, order and transaction details, and certain technical data such as IP address and browser type.
  • Purpose of Data Processing: Data collected on the Site is used for various purposes including to improve customer service, personalise user experience, improve our Site, process transactions, manage accounts, send order and service-related communications, send periodic marketing messages where consent has been given (including via email and WhatsApp), and manage content.
  • Legal Basis Processing: We process personal data where it is necessary to perform a contract with you (for example to process and deliver your orders), where it is necessary for our legitimate interests (for example to improve our Site and services), or where you have given your consent (for example for email and WhatsApp marketing). You can withdraw your consent at any time by contacting us.

Your Rights

Users have the following rights under data protection laws:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • Object: You have the right to object to our processing of your personal data, under certain conditions.
  • Complain to a Supervisory Authority: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your personal data. We would appreciate the chance to deal with your concerns first, so please contact us in the first instance.

Marketing Communications

We may send marketing communications to Users who have chosen to opt in. This may include emails and WhatsApp messages about our products, services, offers, and updates.

Our email marketing is managed using Klaviyo, and our WhatsApp marketing is managed using KwikEngage. These third-party service providers process personal data on our behalf and are required to keep your information secure and confidential in line with data protection laws. We also use Shopify as our ecommerce platform which may collect data based on their settings.

Users can withdraw their consent and opt out of marketing communications at any time by using the unsubscribe link in our emails, by following the opt-out instructions included in our WhatsApp messages, or by contacting us at info@snaprevise.co.uk.

Cookies

What are Cookies? Cookies are small files placed on your computer or device by the Site or its service providers. They help to improve your online experience and enable us to track and target the interests of our users.

Types of Cookies We Use: We use both session and persistent cookies for essential functions such as authentication and site navigation, as well as performance and functionality cookies to analyse user interaction and aggregate statistics.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information and data stored on our Site.

Sharing your personal data

We do not sell, trade, or rent Users’ personal identification information to others. We may share personal data with trusted third-party service providers only where required to operate our business, including payment processors, delivery and fulfilment providers, website hosting and analytics providers, email marketing providers (including Klaviyo), and messaging providers (including KwikEngage).

These third parties are only permitted to use your data for the purposes necessary to provide their services and must keep it secure.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

Changes to This Privacy Policy

Miralo Education Group Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Miralo Education Group Ltd

96 Drove Road, Weston-Super-Mare, BS23 3NW, United Kingdom
Email: info@snaprevise.co.uk

Effective Date: 10 Dec 2025